Timothy Hoff, Ph.D. is Professor of Management, Healthcare Systems, and Health Policy in the D’Amore-McKim School of Business and School of Public Policy and Urban Affairs, Northeastern University, in Boston, Massachusetts. He is a Visiting Associate Fellow at the University of Oxford’s Green-Templeton College, and an Associate Scholar at the Said Business School, University of Oxford. He is Associate Editor of the journal, Academy of Management Discoveries, and is on the editorial boards of Health Care Management Review and Quality Management in Health Care. Before going into academia, he worked for a decade in hospital administration and as a health care consultant. He received a bachelor’s degree in Business Administration and a Ph.D. in Public Administration and Policy, both from the University at Albany. Dr. Hoff studies health workforce issues (e.g., resilience), health care innovation, health care quality, primary care transformation, and clinician behavior; and is an expert in the use of qualitative methods. His recent book, Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health, is published by Oxford University Press. He has another book on the transformation of physician careers, entitled Searching for the Family Doctor: Primary Care on the Brink, being published by Johns Hopkins University Press in early 2022. He has published two other scholarly books, Practice Under Pressure and The Health Professions Workforce. He has also published over 65 peer-reviewed journal articles and obtained over one million dollars in external grant funding for his research.
Professor Hoff is the faculty director for the undergraduate health care management and consulting concentration in the D’Amore-McKim School of Business, and the business management in health care concentration for the MBA program. He conducts executive education and management consulting for a variety of organizations within the healthcare industry, in areas such as change management, leadership, health workforce issues, workflow and systems redesign, and improving the patient experience in health care. He gives frequent talks and interviews on these topics to news outlets, academics, industry executives, and medical professionals; and publishes regular op-eds on various health care issues.