The completely updated 4th edition of Business Writing Today serves both as a college textbook, and a step-by-step guide for business and professional people who want to advance their own writing skills. It demonstrates how to decide what to say in any written or spoken communication, and how best to say it without trying to master grammar rules. The book gives readers a structured process for strategizing every message plus down-to-earth tools for sharpening language, correcting individual writing weaknesses, and writing persuasively.